Sunday, March 26, 2006
New PixPulse Release
Notice something different about PixPulse? We just did a release with some big features :) PixPulse is
1. New User Experience - PixPulse is cleaner and even easier to use. The site is one big "easy" button :)
2. Customizable Blogging Templates - Choose your blogging format and select from different media sizes.
3. Flag as Adult - See something that's not appropriate on PixPulse, FLAG IT! So we are not spending hours a day being porn cop (don't worry your media is not deleted, it's just only available to your friends).
4. User Profiles - We all know why people come to PixPulse :) So have fun with this feature.
5. Added 20+ mobile carriers - We now support a lot more mobile carriers which should make quite a few people very happy :)
There's a lot more features we haven't mentioned, so enjoy, and be sure to SEND US FEEDBACK
1. New User Experience - PixPulse is cleaner and even easier to use. The site is one big "easy" button :)
2. Customizable Blogging Templates - Choose your blogging format and select from different media sizes.
3. Flag as Adult - See something that's not appropriate on PixPulse, FLAG IT! So we are not spending hours a day being porn cop (don't worry your media is not deleted, it's just only available to your friends).
4. User Profiles - We all know why people come to PixPulse :) So have fun with this feature.
5. Added 20+ mobile carriers - We now support a lot more mobile carriers which should make quite a few people very happy :)
There's a lot more features we haven't mentioned, so enjoy, and be sure to SEND US FEEDBACK
Tuesday, March 14, 2006
Yikes! Support Emails
We've been getting tons of support emails a day. Here's the break up of the support requests:
30% - requests for new features
25% - questions on how to use PixPulse or a certain feature
20% - requests for partnership and other biz dev activities
15% - requests for new mobile providers
10% - strange emails that don't much much sense at all :)
We try to answer support emails within a few hours, but they keep on coming. It might be time to create a support forum or pump up the FAQ quite a bit.
Also, while driving back from working out in downtown Bellevue tonight, I saw a gold Nissan Z350 on NE 8th turning onto Bellvue Way--I wonder who this might be???
30% - requests for new features
25% - questions on how to use PixPulse or a certain feature
20% - requests for partnership and other biz dev activities
15% - requests for new mobile providers
10% - strange emails that don't much much sense at all :)
We try to answer support emails within a few hours, but they keep on coming. It might be time to create a support forum or pump up the FAQ quite a bit.
Also, while driving back from working out in downtown Bellevue tonight, I saw a gold Nissan Z350 on NE 8th turning onto Bellvue Way--I wonder who this might be???
